BEARD SURGEON PRIVACY NOTICE - Last Updated October 2023 

Thank you for choosing to be part of our community at Beard Surgeon ("Company," "we," "us," "our"). We are dedicated to safeguarding your personal information and respecting your right to privacy. If you have any questions or concerns regarding this privacy notice or our practices concerning your personal information, please contact us at [contact email].

When you visit our website, www.beardsurgeon.com (the "Website"), and utilise our services (the "Services," which encompass the Website), we understand that you are entrusting us with your personal information. We take your privacy seriously, and in this privacy notice, we aim to provide you with a clear understanding of what information we collect, how we use it, and what rights you have in relation to your information. We encourage you to carefully read through this notice as it holds significance. If you disagree with any terms outlined in this privacy notice, please discontinue using our Services immediately.

This privacy notice is applicable to all information collected through our Services, including our Website, as well as any related services, sales, marketing, or events.

Please take the time to review this privacy notice, as it will help you comprehend how we handle the information we collect.

TABLE OF CONTENTS

1. WHAT INFORMATION DO WE COLLECT?
2. HOW DO WE USE YOUR INFORMATION?
3. WILL YOUR INFORMATION BE SHARED WITH ANYONE?
4. WHO WILL YOUR INFORMATION BE SHARED WITH?
5. HOW DO WE HANDLE YOUR SOCIAL LOGINS?
6. HOW LONG DO WE RETAIN YOUR INFORMATION?
7. HOW DO WE ENSURE THE SECURITY OF YOUR INFORMATION?
8. DO WE COLLECT INFORMATION FROM MINORS?
9. WHAT ARE YOUR PRIVACY RIGHTS?
10. CONTROLS FOR DO-NOT-TRACK FEATURES
11. DO WE MAKE UPDATES TO THIS NOTICE?
12. HOW CAN YOU CONTACT US REGARDING THIS NOTICE?
13. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?
14. SMS & COLD CALLING MARKETING 

 

1. WHAT INFORMATION DO WE COLLECT?

Personal Information You Disclose to Us

In Short: We collect the personal information that you voluntarily provide to us.

At Beard Surgeon, we collect personal information that you willingly share with us. This includes information you provide during website registration, when expressing interest in obtaining information about us or our products and services, participating in website activities, or when contacting us directly.

The specific personal information we collect depends on the nature of your interactions with us and the website, the choices you make, and the products and features you utilize. It may include, but is not limited to, the following:

Personal Information Provided by You: We collect various personal and similar information as provided by you.

Payment Data: If you make purchases, we may collect the necessary data to process your payment, such as your payment instrument number (e.g., credit card number) and the associated security code. Please note that all payment data is securely stored by our trusted payment processor, Shopify.

Social Media Login Data: We offer you the option to register with us using your existing social media account details, such as Facebook, Twitter, or other social media platforms. Should you choose this registration method, we will collect the information described in the "How Do We Handle Your Social Logins" section below.

It is essential that all personal information you provide to us is true, complete, and accurate. Furthermore, please notify us promptly of any changes to your personal information to ensure its ongoing accuracy. 

2. HOW DO WE USE YOUR INFORMATION?

In Short: We use your information for various purposes based on legitimate business interests, contract fulfillment, legal compliance, and/or your consent.

At Beard Surgeon, we utilise the personal information collected through our website for a range of business purposes outlined below. The processing of your personal information is grounded in our legitimate business interests, the performance of a contract with you, compliance with legal obligations, and/or your consent. We indicate the specific grounds for processing next to each purpose mentioned below.

We use the information we collect or receive in the following ways:

• Facilitate account creation and login process: If you choose to link your account with us to a third-party account (such as Google or Facebook), we use the information provided by those third parties to facilitate the account creation and login process as part of the contract performance. For more information, please refer to the section titled "How Do We Handle Your Social Logins" below.

• Post testimonials: Prior to posting testimonials on our website, we will obtain your consent to use your name and testimonial content. If you wish to update or delete your testimonial, please contact us at contact@beardsurgeon.com, including your name, testimonial location, and contact information.

• Request feedback: We may use your information to request feedback and contact you regarding your use of our website.

• Enable user-to-user communications: With the consent of each user involved, we may use your information to facilitate communication between users.

• Manage user accounts: We may use your information to manage and maintain the functionality of your user account.

• Send administrative information: We may utilize your personal information to send you information regarding products, services, new features, or changes to our terms, conditions, and policies.

• Protect our Services: Your information may be used to ensure the safety and security of our website, including fraud monitoring and prevention.

• Enforce terms, conditions, and policies: We may process your information to enforce our business terms, conditions, and policies, comply with legal and regulatory requirements, or fulfill contractual obligations.
• Respond to legal requests and prevent harm: In the event of a subpoena or other legal request, we may inspect the data we hold to determine an appropriate response.

• Fulfill and manage orders: We may use your information to fulfill and manage orders, payments, returns, and exchanges made through the website.

• Administer prize draws and competitions: If you participate in our competitions, we may use your information to administer such events.

• Deliver and facilitate service delivery: Your information may be used to provide you with the requested services.

• Respond to user inquiries and provide support: We may use your information to address inquiries and resolve any potential issues you may encounter while using our services.

• Send marketing and promotional communications: We and/or our third-party marketing partners may use the personal information you provide to us for marketing purposes, in accordance with your preferences. You can opt-out of receiving our marketing emails at any time (see "What Are Your Privacy Rights" below).

• Deliver targeted advertising: We may use your information to develop and display personalized content and advertisements tailored to your interests and location. This may involve working with third parties to ensure effectiveness.

• Other business purposes: Your information may be used for additional business purposes, such as data analysis, identifying usage trends, evaluating the effectiveness of promotional campaigns, and improving our website, products, marketing, and user experience. Any such use will be conducted in aggregated and anonymized form, ensuring it is not associated with individual users and does not include personal information. We will always obtain your consent before using identifiable personal information.

• By using our website and providing your information, you agree to the above uses of your personal data.

3. WILL YOUR INFORMATION BE SHARED WITH ANYONE?

In Short: We only share your information in specific circumstances, such as with your consent, to comply with legal obligations, to provide services, to protect your rights, or to fulfill business obligations.

At Beard Surgeon, we prioritize the privacy and confidentiality of your information. We do not share your personal information except in limited situations where it is necessary and lawful. We may process or share your data based on the following legal bases:

• Consent: We will process your data if you have given us explicit consent to use your personal information for a specific purpose.

• Legitimate Interests: We may process your data when it is reasonably necessary to achieve our legitimate business interests, provided such processing does not outweigh your rights and interests.

• Performance of a Contract: If we have entered into a contract with you, we may process your personal information to fulfill the terms of that contract.

• Legal Obligations: We may disclose your information if we are legally required to do so to comply with applicable laws, governmental requests, court orders, or legal processes. This includes responding to court orders, subpoenas, or requests from public authorities for national security or law enforcement purposes.

• Vital Interests: We may disclose your information if we believe it is necessary to investigate, prevent, or take action regarding potential policy violations, suspected fraud, threats to the safety of individuals, illegal activities, or as evidence in litigation in which we are involved.

Furthermore, there are specific situations where we may need to process your data or share your personal information:

• Business Transfers: In the event of a merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company, we may share or transfer your information as part of that transaction or during related negotiations.

• Affiliates: We may share your information with our affiliates, including our parent company, subsidiaries, joint venture partners, or other companies under common control. In such cases, we ensure that our affiliates uphold the same privacy standards described in this notice.

Rest assured, whenever we share your personal information, we do so in accordance with applicable laws and regulations, taking necessary precautions to protect your rights and ensure the security of your data.

If you have any concerns or questions about our data sharing practices, please feel free to reach out to us using the contact details provided in this privacy notice.

 

4. WHO WILL YOUR INFORMATION BE SHARED WITH?

In Short: We only share your information with specific third parties who assist us in data backup, security, invoice, and billing services.

At Beard Surgeon, we take the protection of your information seriously. We only share and disclose your personal information with the following third parties, categorized for better understanding of the purpose behind data collection and processing. If you have provided consent for us to process your data and would like to revoke that consent, please contact us using the contact details provided in the "HOW CAN YOU CONTACT US ABOUT THIS NOTICE?" section below.

1. Data Backup and Security:

   - We may engage trusted third-party service providers who assist us in data backup and security measures to ensure the safety and integrity of your information.

2. Invoice and Billing:

   - For processing payments and managing invoices, we may share relevant personal information with trusted third-party service providers who specialize in invoice and billing services. It may include sharing necessary payment data to facilitate secure transactions.

Rest assured that we carefully select our third-party partners and service providers, ensuring they adhere to strict privacy and security standards. These parties are contractually obligated to use your information only for the specified purposes and in accordance with applicable data protection laws.

If you have any questions or concerns about the specific third parties with whom your information may be shared, please don't hesitate to contact us using the details provided in the "HOW CAN YOU CONTACT US ABOUT THIS NOTICE?" section below. We are committed to providing you with transparent information and addressing any inquiries you may have regarding the handling of your personal data.

 

5. HOW DO WE HANDLE YOUR SOCIAL LOGINS?

In Short: If you choose to register or log in to our services using a social media account, we may receive certain information about you from the social media provider. We use this information for the purposes outlined in this privacy notice.

At Beard Surgeon, we provide you with the option to register and log in to our services using your existing social media account details, such as Facebook or Twitter. If you choose to utilize this feature, we may receive specific profile information about you from your social media provider. The profile information we receive can vary depending on the social media platform, but typically includes your name, email address, friends list, profile picture, and other information you have chosen to make public on the respective social media platform.

We use the information received from your social media provider solely for the purposes described in this privacy notice or as otherwise communicated to you on our Website. It's important to note that we do not have control over and cannot be held responsible for the handling of your personal information by your third-party social media provider. We encourage you to review their privacy notice to understand how they collect, use, and share your personal information, as well as how you can set your privacy preferences on their platforms and applications.

We value your privacy and aim to provide transparency in how we handle your data. If you have any questions or concerns regarding the handling of your personal information through social logins, please don't hesitate to contact us using the details provided in the "HOW CAN YOU CONTACT US ABOUT THIS NOTICE?" section below. We are here to assist you and ensure that your privacy preferences are respected.

6. HOW LONG DO WE KEEP YOUR INFORMATION?

In Short: We retain your personal information for the duration necessary to fulfill the purposes stated in this privacy notice, unless a longer retention period is required or permitted by law.

At Beard Surgeon, we only retain your personal information for as long as it is necessary to achieve the purposes outlined in this privacy notice, unless a longer retention period is mandated or allowed by applicable law (such as tax, accounting, or other legal requirements). We will not retain your personal information for a period exceeding months after the termination of your user account, unless required by law.

Once we no longer have a legitimate business need to process your personal information, we will take appropriate measures to either delete or anonymize the data. In cases where immediate deletion is not feasible, such as when personal information is stored in backup archives, we will securely store your data and isolate it from any further processing until deletion becomes possible.

Protecting your privacy is of utmost importance to us, and we strive to adhere to responsible data retention practices. If you have any questions or would like more specific information regarding the retention period of your personal information, please reach out to us using the contact details provided in the "HOW CAN YOU CONTACT US ABOUT THIS NOTICE?" section below. We are committed to ensuring the appropriate handling and storage of your data in accordance with applicable legal requirements.

 

7. HOW DO WE KEEP YOUR INFORMATION SAFE?

In Short: We employ a range of organizational and technical security measures to safeguard your personal information.

At Beard Surgeon, we take the security of your personal information seriously. We have implemented a comprehensive set of organizational and technical security measures to protect the confidentiality, integrity, and availability of the personal information we process. Our aim is to ensure that your information remains secure and protected from unauthorized access, disclosure, alteration, or destruction.

To achieve this, we have established strict access controls, encryption protocols, firewalls, and intrusion detection systems. We regularly monitor and assess our systems for vulnerabilities and apply necessary updates and patches to maintain a secure environment. Additionally, we provide ongoing training and awareness programs to our staff to ensure they understand and adhere to our security practices.

While we strive to maintain the highest level of security, it's important to note that no method of data transmission or storage can be guaranteed to be 100% secure. Therefore, we cannot guarantee absolute security against all potential threats, including hackers, cybercriminals, or unauthorized third parties. Any transmission of personal information over the Internet or storage of information electronically is done at your own risk. We encourage you to access our website and services within a secure environment and exercise caution when sharing personal information online.

Should you have any concerns about the security of your personal information or if you believe there has been unauthorized access to your account, please contact us immediately using the contact details provided in the "HOW CAN YOU CONTACT US ABOUT THIS NOTICE?" section below. We will investigate and take appropriate action to address any potential security incidents.

We remain committed to continuously evaluating and improving our security measures to protect your personal information and maintain your trust in our services. 

8. DO WE COLLECT INFORMATION FROM MINORS?

In Short: We do not knowingly collect data from or market to children under 18 years of age.

At Beard Surgeon, we are committed to protecting the privacy of individuals, including children. We do not knowingly collect personal information from or market to individuals under the age of 18. The use of our Website is intended for individuals who are 18 years of age or older. If you are under the age of 18, please do not use our Website or provide any personal information.

By using our Website, you represent and warrant that you are at least 18 years of age or that you have the consent of a parent or legal guardian to use the Website. If we become aware that we have collected personal information from a child under the age of 18 without appropriate consent, we will take immediate steps to delete that information from our records. If you believe that we may have collected personal information from a child under the age of 18, please contact us using the contact details provided in the "HOW CAN YOU CONTACT US ABOUT THIS NOTICE?" section below, and we will promptly investigate and address the issue.

We encourage parents and guardians to monitor their children's online activities and to help enforce our privacy policy by instructing their children not to provide any personal information through our Website without their permission.

Protecting the privacy and safety of minors online is of utmost importance to us. We strive to comply with all applicable laws and regulations regarding the protection of children's privacy, including the Children's Online Privacy Protection Act (COPPA).

If you have any questions or concerns about our data collection practices or our compliance with applicable privacy laws, please feel free to contact us using the contact information provided below. 

 

9. WHAT ARE YOUR PRIVACY RIGHTS?

In Short: Depending on your location, you may have certain privacy rights that allow you to access, modify, or delete your personal information. You also have the right to withdraw your consent and lodge a complaint with the relevant data protection authority.

Depending on the region in which you reside, such as the European Economic Area (EEA), you may have specific rights regarding your personal information under applicable data protection laws. These rights may include:

1. Right of Access: You have the right to request access to your personal information and obtain a copy of it.

2. Right to Rectification: If your personal information is inaccurate or incomplete, you have the right to request the correction or updating of that information.

3. Right to Erasure: In certain circumstances, you may have the right to request the deletion of your personal information. This is also known as the "right to be forgotten."

4. Right to Restrict Processing: You have the right to request the restriction of processing of your personal information under certain conditions.

5. Right to Data Portability: If applicable, you have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit that information to another data controller.

6. Right to Object: In certain situations, you have the right to object to the processing of your personal information, including for direct marketing purposes.

7. Right to Withdraw Consent: If we rely on your consent to process your personal information, you have the right to withdraw that consent at any time. Please note that this will not affect the lawfulness of processing based on consent before its withdrawal.

If you are a resident in the EEA and believe that we are unlawfully processing your personal information, you also have the right to lodge a complaint with your local data protection supervisory authority.

To exercise any of these rights or if you have any questions or concerns about your privacy rights, please contact us using the email address provided in the "HOW CAN YOU CONTACT US ABOUT THIS NOTICE?" section below.

Account Information:

If you wish to review, modify, or delete the information in your account or terminate your account, you can do so by following the account settings provided on our Website. If you request to terminate your account, we will deactivate or delete your account and information from our active databases, unless retention is required by law or for legitimate business purposes.

Opting out of Email Marketing:

You can unsubscribe from our marketing email list by clicking on the unsubscribe link in the emails you receive from us or by contacting us using the contact details provided below. Please note that even if you opt out of marketing emails, we may still send you non-marketing communications that are necessary for the administration and use of your account or to respond to your inquiries.

Please be aware that we may need to verify your identity before processing certain privacy rights requests. We will consider and respond to all requests in accordance with applicable data protection laws.

If you have any further questions or need assistance with exercising your privacy rights, please email us at contact@beardsurgeon.com.

10. CONTROLS FOR DO-NOT-TRACK FEATURES:

Our website does not currently respond to Do-Not-Track (DNT) signals or any other mechanism that automatically communicates your choice not to be tracked online. As there is no uniform technology standard for recognizing and implementing DNT signals, we do not take any specific action in response to them. If a standard for online tracking is established that we must follow in the future, we will update our privacy notice to provide information about that practice.

SHARING OF YOUR INFORMATION:

We may disclose your personal information to our service providers under written contracts between us and each service provider. These service providers are for-profit entities that process information on our behalf. We may also use your personal information for our own business purposes, such as internal research for technological development and demonstration. However, we do not sell your personal information to third parties for business or commercial purposes, and we have not disclosed or sold personal information to third parties in the preceding 12 months. We do not intend to sell personal information in the future.

YOUR PRIVACY RIGHTS:

1. Right to Request Deletion: You can request the deletion of your personal information, subject to certain exceptions provided by law.

2. Right to Know: Depending on the circumstances, you have the right to know whether we collect and use your personal information, the categories of personal information we collect, the purposes for which we use the collected personal information, whether we sell your personal information to third parties, the categories of personal information sold or disclosed, the categories of third parties to whom the personal information was sold or disclosed, and the business or commercial purpose for collecting or selling personal information.

3. Right to Non-Discrimination: We will not discriminate against you if you exercise your privacy rights.

VERIFICATION PROCESS:

To verify your identity when you make a privacy rights request, we may ask you to provide information that matches the information we already have on file. We may also contact you using a communication method you have previously provided. We will use the personal information provided in your request only for the purpose of verification.

OTHER PRIVACY RIGHTS:

In addition to the rights mentioned above, you have the right to object to the processing of your personal data, request correction of your personal data if it is incorrect or no longer relevant, request to restrict the processing of your data, and designate an authorized agent to make a request on your behalf. You can also request to opt-out from the future selling of your personal information to third parties.

If you have any questions, concerns, or complaints about how we handle your data or wish to exercise your privacy rights, please contact us using the email address provided at the bottom of this document.

Please note that specific contact details were not provided in the provided text. If you need to contact the organization regarding privacy rights or any other inquiries, please refer to the contact information provided elsewhere on their website or privacy notice. 

11. DO WE MAKE UPDATES ON THIS POLICY NOTICE

Yes, we will update this privacy notice as necessary to ensure compliance with relevant laws and regulations. Any updates or changes to the notice will be indicated by a revised date, and the updated version will become effective as soon as it is accessible. If there are material changes to the privacy notice, we may notify you by prominently posting a notice of the changes or by directly sending you a notification. We recommend reviewing this privacy notice periodically to stay informed about how we protect your information. 

12. HOW CAN YOU CONTACT US ABOUT THIS NOTICE? 

If you have any questions or comments about this notice, you can contact us by sending an email to contact@beardsurgeon.com. Feel free to reach out to us for any inquiries or concerns you may have.

13. HOW CAN YOU REVIEW, UPDATE, OR DELETE DATA WE COLLECT FROM YOU?

Depending on the applicable laws of your country, you may have the right to request access to your personal information, make changes to it, or request its deletion under certain circumstances. To submit a request to review, update, or delete your personal information, please visit [link]. We will respond to your request within 30 days.

14. SMS & COLD CALLING MARKETING 

If you receive a free sample from Beard Surgeon, a member of our team may contact you via phone call or text message up to twice a month to request a review of your sample. This is part of our marketing efforts to gather feedback and improve our products.